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Cox Communications is an American company offering digital cable television, telecommunications and Home Automation services in the United States. Cox residential services include cable TV, DVR, On Demand, phone and high speed internet. It also provides voice, data and video services to businesses.
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What isn't working?
Please let us know what issue you are experiencing with Cox:
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In the last three months, how would you rate Cox?
2.02 out of 5 42,942 ratings
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Problems in the last 24 hours in Benton County, Arkansas
The chart below shows the number of Cox reports we have received in the last 24 hours from users in Benton County and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Cox. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Cox users through our website.
Internet (69%)
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Wi-fi (10%)
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Total Blackout (9%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
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Live Outage Map Near Benton County, Arkansas
The most recent Cox outage reports came from the following cities:Bentonville, Springdale, Rogers, Centerton and Bella Vista.
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| City | Problem Type | Report Time |
|---|---|---|
 Bentonville | Internet | |
| Bentonville | Internet | |
| Bentonville | TV | |
| Springdale | Wi-fi | |
| Rogers | Wi-fi | |
| Bentonville | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Cox Issues Reports Near Benton County, Arkansas
Latest outage, problems and issue reports in Benton County and nearby locations:
- Frank Jameson (@NWASoccerDad) reported fromRogers, Arkansas
@CoxHelp I have sent a DM. Issues again today.
- Jay Thornton ⚜️ (@jaythornton000) reported fromSpringdale, Arkansas
@T_Hill4 @CoxComm @cox is the worst here too.
- Dana Hope (@DanaAlexaHope) reported fromBentonville, Arkansas
Seriously @CoxComm FOUR of your reps say it's my equipment yet several of my neighbors have no service either!!
- The Real Dammit Eubanks (@DammitEubanks) reported fromSpringdale, Arkansas
Hey @CoxComm @CoxHelp so my place of employment has Cox business internet and the internet has been down for over 24 hours. I’ve lost out on multiple sales bc of this. I’m still waiting on the technician
- Ashley N. Jones (@ANJones1130) reported fromRogers, Arkansas
I swear, @CoxHelp and Razorback football are gonna send me into an early grave. This is the 4th blackout I’ve had with Cox Cable in the last 2 weeks. And then they want me to pay $10 as insurance to have a tech come out so I won’t be charged $75.
- Alexander Amory (@alex_amory) reported fromBentonville, Arkansas
@CoxComm Bate and Switch on the Secuirty Equipment. “All the equipment is yours” means ALL. Guess the salesman needed to hit a quota, I’ll never do business with @CoxComm ever again.
- Chris Nelson (@rzbck) reported fromBella Vista, Arkansas
@CoxHelp after 5 hrs on the phone talked to India & Columbia & still won’t turn on our service xfer from old house to new location have conf # emails & here we sit no internet or TV 19 year customer $300+ month I’m done.
- Pat Lathrop (@foundbypat) reported fromRogers, Arkansas
@CoxHelp continued modem issues. Restarting a couple@time a day. Lose connection sporadically. Help please.
- abbey Ⓥ (@abbey_duplechin) reported fromBentonville, Arkansas
@CoxComm has the worst customer service representatives I’ve ever talked to. She was so rude to me and literally helped with nothing
- Red (@rednelson) reported fromSpringdale, Arkansas
@CoxHelp @CoxComm I have internet only and no cable so we stream everything, we are in a damn pandemic and we are stuck in a house and my kid is in school virtual using Wi-Fi
- Bruce Gillispie (@bruce_gillispie) reported fromRogers, Arkansas
@CoxHelp Mike, I know EXACTLY how the conversation will go. You will tell me the problem is with my router and direct me to the manufacturer. I will contact the manufacturer and they will direct me to once again reboot / reset the router.
- Justin Wilson (@JmacWilson) reported fromRogers, Arkansas
All I want for Christmas is for @CoxComm to stop dropping service weekly.
- Red (@rednelson) reported fromBentonville, Arkansas
The hell with @CoxHelp & their monthly internet overage charges We are in a damn pandemic people forced to stay inside & got a kid in virtual learning and im already through half of my cap limit... I need out of my contract so I can move to Ozark Go and not pay overage @CoxComm
- Red (@rednelson) reported fromSpringdale, Arkansas
I need a way to not go over my 🤬 data cap every month and not pay a arm and a leg. The speed is slow anyway @CoxComm @CoxHelp
- Bruce Gillispie (@bruce_gillispie) reported fromRogers, Arkansas
@CoxHelp @TMobile Hey, @CoxHelp …..surprise, surprise! Your internet service marketed as “99%+ availability “. Is DOWN AGAIN across Turnberry at the Peaks! JUST LIKE YESTERDAY! A consistent FAIL!
- Frank Jameson (@NWASoccerDad) reported fromRogers, Arkansas
@CoxHelp Sure hard to do business with an internet that goes out intermittently. Maybe use your stimmy to fix your equipment!Multiple businesses having issues in Rogers, AR
- Bruce Gillispie (@bruce_gillispie) reported fromRogers, Arkansas
@CoxHelp It has gone on and on and on for MONTHS! And know that neighbors have switched to providers, now with FANTASTIC service and NO SERVICE INTERRUPTIONS . And we are all watching! Thank you @TMobile !
- William H. Snead III (@SneadFeed) reported fromCave Springs, Arkansas
@CoxComm @CoxHelp My internet has been down (along with everyone else’s) since about 2:30 or 3 AM. How on EARTH are your call centers not open at 7:30? Ridiculous! This issue needs to be resolved.
- hayley🦦 (@raaaleigh) reported fromBentonville, Arkansas
@CoxHelp my internet went down at 2:30pm today…apparently the whole area lost service but I can’t pull up my app or any outage information. is there an estimate on when service will be restored in northwest Arkansas (Bentonville/Rogers)?
- N. Shane Cox (@shaniaq) reported fromRogers, Arkansas
@CoxHelp People need to see what a low priority customer service is, to Cox. Sending it in a DM would defeat that purpose.
Cox Issues Reports
Latest outage, problems and issue reports in social media:
- duncan. (@DuncanNoDonut) reported
@CoxHelp Hi Tiff, y’all just suck and your customer base exists only because of a monopoly, not because your service is worth paying money for.
- DTruxy (@DTruxy) reported
@CoxHelp Yeah also doubt its even fixed tonight there is no way I pay the price I pay for this many problems to occur literally been a full day of “Our techs are working to restore the service ASAP” What are they working on? Is it a cable cut a fiber cut? I want transparency
- epargg (@epargg) reported
@TricksOfShadows @CoxComm Let me know how that works out cause my internet has gone out 5 times in the last hour lmao I’m so done with this company. and they are asking we pay MORE during this ****...
- Voluntarilyinsanemom (@Voluntarilyins1) reported
@CoxHelp I had extensive conversations with numerous sales people to verify the price before signing up. Even after it took cox months to switch the service.
- Baby Dhibs (@babydhibs) reported
@CoxHelp outage Arizona any eta?
- King Dotarachi (@Dotarachl) reported
Y’all got y’all payment and chall my **** immediately @CoxHelp
- Dylan Danner (@DylanHDanner) reported
@DTruxy @CoxComm They should credit your bill, an outage that long when everything is remote is absolutely unacceptable.
- justin (@justinvargasb) reported
@TheRealRyanHiga @CoxComm I was having issues a few weeks ago
- John Price (@John_M_Price) reported
@CoxHelp yet another outage.
- Mary Ekstrom (@MaryEkstroman) reported
@CoxHelp and extension cord for my problems, although he didnt try removing it from the UPS & extension cord. I'll not waste anymore time or energy on Cox. I called at least 15 times & half of those calls got dropped. It's become a trust issue
